|
Sector focus: Pubs, restaurants, cafés, and hospitality services
Businesses across the hospitality sector continue to face several key threats — particularly during busy periods and darker evenings. Please stay alert to the following issues:
🧾 Non-Paying Customers (Bilking)
Some customers are leaving without paying for food, drinks, or services.
➡️ Tips: Encourage pre-payment where possible, especially for large groups or late-night service. Make sure CCTV covers exits and train staff to recognise distraction tactics.
🚫 Anti-Social Behaviour (ASB)
Reports of abusive or disorderly behaviour can impact staff safety and customer experience.
➡️ Tips: Promote a zero-tolerance policy, ensure good lighting and staff visibility, and link in with local Pubwatch or radio schemes.
💼 Theft
Opportunistic theft of personal items, cash, and stock remains a concern.
➡️ Tips: Keep personal belongings secure, restrict access to staff-only areas, and review CCTV or cash handling routines regularly.
🧱 Vandalism and Criminal Damage
Damage to property, outdoor seating, and signage causes disruption and expense.
➡️ Tips: Keep exterior areas well-lit, report incidents promptly, and share intelligence through local business or policing networks.
---
Together we can help keep our hospitality venues safe and welcoming for everyone.
If you see suspicious behaviour, report it to Police on 101 (or 999 in an emergency) and share information with your local business or Pub-watch group. | 
