Useful contacts for advice about fraud and cyber crime

If you’d prefer not to speak to the police or would like more specific advice, the charities, groups and organisations below can also provide information and support.

Members for the public - 0300 123 2040 (Monday to Friday, 8am to 8pm)

Businesses, charity or other organisations suffering a live cyber-attack - 0300 123 2040 (Available 24/7)

AEA are a national charity working to protect and prevent the abuse of vulnerable older adults.

0808 808 8141

Provides companionship, advice and support for millions of older adults.

0800 169 6565

The largest travel trade association in the UK with over 1,200 members. All ABTA members must follow a strict code of conduct or face a fine or having the membership rescinded.

020 3117 5599

Free, independent and confidential advice to help you solve legal, money and other problems.

0808 223 1133

To contact a Welsh-speaking adviser: 0808 223 1144

Cyber Aware provides cyber security advice for small business and individuals.

The Federation of Small Businesses offers its members a wide range of vital business services, aiming to help smaller businesses achieve their ambitions.

Find and choose a financial adviser, or confirm whether your adviser is authorised.

0845 606 1234

Get Safe Online is the UK’s most popular source of easy-to-understand information about online safety.

The role of the Information Commissioners Office is to uphold information rights in the public interest.

The National Crime Agency (NCA) leads UK law enforcement’s fight to cut serious and organised crime. 

The National Cyber Security Centre (NCSC) is a part of GCHQ and is the UK’s lead authority on cyber security.

The OPG is responsible for protecting people who no longer have the capacity to make certain decisions for themselves.

0300 456 0300

Support and advice if you’ve received items by post that you believe to be fraudulent.

0800 011 3466

Get help or report a scam

If you think you’ve uncovered a scam, have been targeted by a scam or fallen victim to fraudsters, find out how to report fraud here.

Reporting crime, including fraud, is important. If you don’t tell the authorities, how do they know it has happened and how can they do anything about it?

Remember, if you're a victim of a scam or an attempted scam, however minor, there may be hundreds or thousands of others in a similar position. Your information may form part of one big jigsaw and may be vital to completing the picture.