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Criminals continue to make convincing phone calls pretending to be from banks, delivery companies, government departments, or even the police. Their aim is to pressure you into handing over personal information or money. These calls can sound genuine, but there are key warning signs to look out for. Common Tactics Used by FraudstersFraudulent callers may: Claim there’s an urgent problem with your bank accountAsk you to confirm PINs, passwords, or personal detailsRequest that you transfer money to a “safe account”Tell you not to speak to anyone else about the callUse technology to make the number appear legitimate (caller ID can be faked)How to Protect YourselfHang up immediately if something doesn’t feel rightDo not share personal or financial details over the phoneUse a trusted number from an official website or document — not the number the caller gives youWait a few minutes or use another phone before calling the company backConsider registering with the Telephone Preference Service (TPS) to reduce unwanted callsIf You Think You’ve Been TargetedContact your bank using their official phone numberReport suspicious calls to Action Fraud (via 101 or online)If you feel threatened or believe a crime is in progress, call 999Remember:Genuine organisations will never pressure you to act immediately. If in doubt — hang up, pause, and check. |