Know Your Consumer Rights & Help Protect Others 🚨

Know Your Consumer Rights & Help Protect Others 🚨

💡 Think a business has broken the law or treated customers unfairly?
You can report them to Trading Standards to help stop scams, rogue traders, and unsafe products from affecting others.

🔍 Report a business if they have: 

⚠️ Sold unsafe or dangerous products
🎭 Sold fake or counterfeit goods
📦 Supplied goods or services that were not as described
😡 Used pressure selling tactics to make you buy something
💻 Scammed you online or failed to deliver goods you've paid for
🚫 Tried to prevent you from exercising your legal consumer rights
💷 Hidden extra charges or misleading prices
🔞 Sold age-restricted products without checking ID
🏠 Carried out poor workmanship that leaves people at risk

📞 How to Report You should contact the Citizens Advice Consumer Service, who will: 

✅ Pass your report to Trading Standards
✅ Provide advice about your consumer issue

💻 An online reporting form is also available, with responses usually provided within 5 days.

🔎 What Happens Next? 

Trading Standards will assess the information and decide whether an investigation is needed.

📌 They may not contact you directly, but your report could help build evidence against a business if others report similar concerns.

⚠️ Important: Trading Standards cannot get you a refund or resolve your individual complaint.

🛠️ If you're trying to fix a problem with a business, you may also need to: 📝 Make a formal complaint
🤝 Use a dispute resolution scheme
⚖️ Consider taking legal action

✅ Your report could help protect other consumers and prevent future victims. If something doesn't feel right, speak up. #ConsumerProtection #StopScams #TradingStandards #StaySafe 🚨